I've purchased phono cartridges from them before and their service was excellent. Also bought a new stylus cleaner from them. As far as recommending a particular cartridge, I'm hesitant to do that as many "high end" cartridges have a very different character/response curve from each other and personal preference/taste is a huge determining factor in phono cartridge selection IMHO. I like (well mastered/remastered) CD's and DVD audio but still enjoy much of my "old" vinyl too. I have friends who used to say I was like a surgeon with my vinyl (keeping it clean and static free--VRP record sleeves and discwasher "anti-static turntable mat" etc.) but it paid off. My old vinyl still sounds mint (I was also known at my local record store for returning/exchanging a lot of vinyl that wasn't "quiet" enough for me). I've since sold a bunch of it, but kept a good chunk as well--kept all the stuff that was "important" to me or that I couldn't find a good sounding CD version (mastering job) of.....